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Acceptable Use Policy

Last updated: 9/4/2026

Acceptable Use Policy
Guidelines for appropriate behavior and usage of our platform

This Acceptable Use Policy outlines the rules and guidelines for using the TutorFULL Learning Management System (LMS) platform. By using our services, you agree to comply with these guidelines to ensure a safe, respectful, and productive learning environment for all users.

Our Commitment

We are committed to maintaining a safe, inclusive, and professional learning environment. Violation of this policy may result in account suspension or termination.

General Principles

All users must adhere to these fundamental principles:

Respect & Professionalism
  • Treat all users with respect and dignity
  • Maintain professional behavior
  • Use appropriate language and tone
  • Respect cultural differences
Educational Purpose
  • Use platform for educational purposes only
  • Engage in meaningful learning activities
  • Support academic growth and development
  • Maintain focus on educational objectives
Safety & Security
  • Protect personal information
  • Report security concerns
  • Use strong authentication
  • Maintain account security
  • Keep tutoring communications, bookings, and payments on TutorFULL
Compliance
  • Follow all applicable laws
  • Respect intellectual property rights
  • Comply with platform terms
  • Adhere to educational standards
Prohibited Activities

The following activities are strictly prohibited on our platform:

Harassment & Bullying
  • Cyberbullying or harassment of any kind
  • Discriminatory language or behavior
  • Threatening or intimidating messages
  • Stalking or unwanted contact
Inappropriate Content
  • Explicit, violent, or offensive material
  • Hate speech or extremist content
  • Sexually inappropriate content
  • Content promoting illegal activities
Academic Misconduct
  • Plagiarism or cheating
  • Sharing exam answers or assignments
  • Falsifying academic credentials
  • Unauthorized collaboration
Security Violations
  • Attempting to hack or breach security
  • Sharing login credentials
  • Creating fake accounts
  • Circumventing access controls
Commercial Misuse
  • Unauthorized advertising or promotion
  • Selling or reselling services
  • Recruiting for other platforms
  • Commercial solicitation
  • Sharing personal contact or payment details to move TutorFULL relationships off-platform or avoid platform safeguards and fees
Content Guidelines

When creating, sharing, or uploading content on our platform:

Do's
  • Share relevant educational materials
  • Use appropriate language and tone
  • Respect copyright and intellectual property
  • Provide constructive feedback
  • Maintain academic integrity
Don'ts
  • Share personal information
  • Use offensive or inappropriate language
  • Violate copyright laws
  • Spread misinformation
  • Engage in personal attacks

Content Moderation

We reserve the right to review, edit, or remove any content that violates this policy. Users are responsible for all content they create or share.

User Responsibilities
Account Security
  • Keep login credentials secure and confidential
  • Use strong, unique passwords
  • Enable two-factor authentication when available
  • Report suspicious activity immediately
  • Log out from shared devices
Privacy Protection
  • Respect the privacy of other users
  • Do not share personal information without consent
  • Report privacy violations
  • Use privacy settings appropriately
  • Be mindful of what you share publicly
Reporting Violations
  • Report policy violations promptly
  • Provide specific details and evidence
  • Cooperate with investigations
  • Do not retaliate against reporters
  • Maintain confidentiality of reports
Consequences of Policy Violations

Violations of this policy may result in the following consequences:

Warning

First-time minor violations may result in a written warning explaining the issue and expected behavior.

Temporary Suspension

Repeated violations or moderate infractions may result in temporary account suspension (1-30 days).

Permanent Ban

Severe violations, repeated misconduct, or failure to comply with warnings may result in permanent account termination.

Legal Action

In cases of illegal activity, we may report violations to appropriate authorities and pursue legal action.

Zero Tolerance

We have zero tolerance for harassment, bullying, hate speech, or any form of discrimination. Such violations will result in immediate account termination.

Appeal Process

If you believe a policy violation decision was made in error, you may appeal:

Appeal Requirements
  • Submit appeal within 14 days of the decision
  • Provide detailed explanation of your position
  • Include any relevant evidence or documentation
  • Be respectful and professional in your appeal
  • Address the specific violation cited
Review Process
  • Appeals are reviewed by senior staff members
  • Review typically completed within 5-7 business days
  • Decision is final and binding
  • You will be notified of the outcome
  • Further appeals are not permitted
Contact Information

For questions about this policy or to report violations, please contact us:

Policy Inquiries

policy@tutorfull.com

For questions about this policy

Report Violations

reports@tutorfull.com

To report policy violations

Emergency

+234 XXX XXX XXXX

For urgent safety concerns

Support

support@tutorfull.com

For general platform support

Response Time

We aim to respond to all policy inquiries within 24 hours and investigate reported violations within 48 hours during business days.

This Acceptable Use Policy was last updated on 9/4/2026.

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